Frequently Asked Questions

Everything you need to know before you book your move.

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Booking & Pricing
How do I get a quote?
You can get a free quote in minutes. Call us on 020 3633 7147, message us on WhatsApp, or fill in the quote form on our website. Tell us where you're moving from and to, the size of the job and your preferred date, and we'll give you a clear, no-obligation price.
Are your quotes really free and with no hidden fees?
Yes. All our quotes are free and the price we agree is the price you pay. We don't add hidden charges or surprise fees — everything is set out clearly before you book.
How far in advance should I book?
We recommend booking as early as you can to secure your preferred slot, especially for weekends and month-ends. That said, we operate 7 days a week and can often help with short-notice and same-day jobs — just ask.
How do I pay?
We'll confirm accepted payment methods when you book. Once your quote is agreed, you simply confirm and pay securely — then sit back and let us handle the rest.
Our Services
What areas do you cover?
We're based in London and serve all of London and the surrounding areas. We also handle longer-distance moves across the UK — get in touch with your locations and we'll confirm.
What's the difference between a man-and-van and a full removal?
A man-and-van service is ideal for smaller jobs — single items, a few boxes, or a studio flat. A full removal is a complete home or office move with a larger crew and van, including furniture disassembly, wrapping, loading and reassembly. If you're not sure which you need, call us and we'll advise.
Do you offer packing services?
Yes. We offer full packing and unpacking, furniture disassembly and reassembly, and blanket wrapping for furniture and appliances. You can do as much or as little of the packing yourself as you like.
Do you provide storage?
Yes. We offer clean, dry, CCTV-monitored storage units in London for short-term or long-term use — perfect for moves with a gap between properties, decluttering, or business stock.
Can you do collections and deliveries?
Absolutely. We handle same-day and scheduled collection and delivery — from online marketplace purchases and furniture to single items and business deliveries.
Are you available on weekends and evenings?
Yes — we operate 7 days a week, including evenings, weekends and bank holidays, at no automatic premium. This is especially useful for office moves that need to happen out of hours.
Insurance & Safety
Is my move insured?
Every job is backed by three layers of professional insurance: Hire & Reward, Goods-In-Transit, and Public Liability. Your belongings are covered from the moment we load them to the moment we set them down.
Are you a registered company?
Yes. Ridhi Global Ltd is registered in England and Wales under Company No. 15781414, with our office in London.
How do you protect my furniture and belongings?
We wrap furniture and appliances in protective blankets, secure items safely in the van, and handle everything with care. Our trained, uniformed crew treat your property as if it were their own.
Our Values
Do you really donate to charity?
Yes. We make charitable donations every quarter — four times a year — to the British Red Cross and Christian Aid, supporting emergency relief and humanitarian aid at home and abroad.
Are you an eco-friendly removals company?
We work hard to reduce our impact through efficient routes, reusable packing materials, recycling, and our Plant a Tree initiative, which contributes to tree planting for the moves we carry out. You can read more on our Eco Policy page.

Still Have a Question?

Our team is here 7 days a week to help. Call, WhatsApp or email us any time.

020 3633 7147
WhatsApp Us
info@ridhigloballtd.co.uk

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